The Client The company is a US-based EHR and healthcare SaaS provider that offers solutions to clinics and medical practices. Their support operations were fragmented across teams, and customers had limited access to tickets and updates. Challenges Faced Ambit’s Solution Ambit revamped the support system by implementing an on-premise portal and SugarCRM-based service workflows. Results…
The Client The company leads in HVAC equipment manufacturing and commercial service management across the globe. They manage thousands of customer installations and service contracts. They needed a centralized digital system to replace spreadsheets and manual follow-ups. Challenges Faced Ambit’s Solution Ambit created a custom .NET-based system on the InforCRM platform to manage customers, equipment,…
The Client The company is a leader in energy and environmental engineering solutions. They faced significant reporting challenges in their vendor and procurement data systems. To improve decision-making, they needed an intelligent, unified BI solution. Challenges Faced Ambit’s Solution Ambit developed a centralized .NET BI platform tailored to client’s operations and procurement structure. Results Achieved…
The Client The bank is a leading financial institution in the Middle East. In need of a unified service CRM to improve customer handling across branches, call centers, and digital channels, the legacy systems offered little visibility and standardization. Challenges Faced Ambit’s Solution Ambit deployed nexaFIN Service CRM, integrated with Microsoft Power BI, to centralize…
The Client The company in India is part of a Swedish Group that focuses on heat transfer, separation, and fluid handling solutions. With various product lines and large operations, their teams needed better reporting for production and supply chain activities. Challenges Faced Ambit’s Solution Ambit created a centralized BI platform using .NET technologies specifically for…
The Client The company is one of India’s leading media brands, operating on broadcast and OTT platforms. The sales team managing platform deals needed a system to track leads, partners, licensing deals, and renewals more accurately. Challenges Faced Ambit’s Solution Ambit implemented SugarAI tailored to the sales processes of the OTT platform. It included: Results…
The Client The company is a top provider of fire and acoustic rated wall systems in Australia. They needed a digital system to manage inspections, reports, and follow-ups across projects as part of their compliance requirements. Challenges Faced Ambit’s Solution Ambit implemented nexaFIELD integrated with SugarAI Serve for better field inspection management. Results Achieved Conclusion…
The Client The company is a leading enterprise in the testing, inspection, and certification sector, operating in over 70 countries. Their old CRM system limited their ability to grow and manage global operations effectively. Challenges Faced Ambit’s Solution Ambit Software carried out a phased migration to Dynamics 365 Sales, including planning for international rollout. Results…
The Client The company is a European leader in telematics and fleet intelligence solutions. They provide real-time tracking, diagnostics, and analytics for vehicle fleets. With growing demand in B2B sectors, they needed a scalable and compliant CRM system for their distributed sales team. Challenges Faced The client faced several operational issues in their sales process…
The Client A top-tier financial services institution in India, the client is known for its trust-driven brand and an expansive customer base spanning retail and institutional segments. With customer expectations evolving rapidly and digital engagement becoming the norm, the client recognized the need to modernize its sales and service infrastructure across branches and digital channels….