The Client The company is an exclusive dealer for heavy machinery in the Middle East. They recognized the need to change their service model. As customers prioritized equipment uptime, the company aimed to monitor critical machine parameters and reduce unplanned breakdowns. Their goal was to create a condition monitoring platform that integrated IIoT, analytics, and…
The Client A leading multinational in the medical devices and equipment sector operates across 10 countries, delivering products and services that improve the quality of life for patients with respiratory, cardiology, orthopedic, diabetic, neurological, and geriatric conditions. The company plays a pivotal role in connecting hospitals with patients and is committed to introducing innovative approaches…
The Client The company needed a centralized CRM to unify sales and service processes across its Middle East dealerships. Their teams did not have a shared view of customer interactions, which affected coordination, visibility, and efficiency. Challenges Faced Ambit’s Solution Ambit implemented InforCRM to link sales and service processes. Results Achieved Conclusion Ambit’s implementation of…