
SugarCRM for Manufacturing
Modern digital manufacturing made simple
Industry 4.0 has brought with it a massive transformation for the manufacturing market. Seamlessly integrated cyber-physical systems, the Internet of things (IoT), and cloud computing is pushing the boundaries of possibilities.
Manufacturing great products isn’t enough in the hyper-connected, ever-so-demanding customer base. The need for consistently delivering excellent customer experience has taken precedence. The old ways have given way to the modern digital world of manufacturing.
Ambit is a partner of choice for manufacturers looking to stay competitive and profitable. As a SugarCRM Elite Partner, we help companies choose the right set of features, implement, configure, customize, add accelerators, and support and maintain their environment.
Industry Solutions
CPQ
- Price Books
- Price list
- Product bundling/kitting
- Manage accessories / add-ons
- Pricing engine to model predefined pricing and discounts
- Guided selling with up sell & cross sell recommendations
- View warehouse stock status
- Manage complex quotations
FIELD SERVICE
- Service Request/Case Management
- Resource Scheduling (location, skill, availability)
- Site Route planning & in-flight corrections
- Trunk Management
- Digital Site visit report with templates
- Technician Timesheet Management
- Integrated Payments
QUALITY MANAGEMENT
- Complaint initiation/ reception
- Corrective & Preventive Action (CAPA)
- Non-conformance recording and analysis
- Audit management
- Reports & Dashboards for Quality Management
KAM
- Key/Strategic account management solution
- Manage buying unit plans
- Manage relation strength
- Track progress against goals
- Reports & Dashboards across buying units and key accounts
Offerings
SugarCRM Consulting
Get insights into your technology choices appropriate to your business setting from experts
System Integration
Break down silos by connecting islands and create a get a grip on your business operations
Configuration and Customization
SugarCRM Consulting
Accelerate the pace of implementation and onboarding with quality accelerator apps
System Integration
Enable quick on-boarding and adoption with certified trainers with industry experience
Maintenance & Support
Features

Planning
- Targets/Quotes
- Sales Forecasting
- Account Planning
- Product Planning
- Maintenance Planning
- Territory Management

Marketing
- Campaigns
- Leads
- Chat/Web/eComm
- Social Engagement
- GDPR Compliance
- Conversational AI

Sales
- Opportunities Management
- Customer Management
- Call/visit Reports
- Distributor Sales
- Quotes & Order Management
- Credit History

Service
- Servitization
- Customer Care
- Ticket/Case Management
- Field Service
- Warranties & Contracts
- RMAs
Mobile | Activities | Messaging | Alerts | Workflows | Analytics | IOT
Alliances & Platforms











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